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Look out! The latest call shows that the phishing fraud can be displayed as coming from Apple. 

Source:Computer Informatization and Mechanical System  Time:2019-01-05 21:11  Number of visits:1460

Jody Westby, CEO of Global Cyber Risk, a security consultancy, received an automatic warning call on her iPhone that services containing Apple's user ID had been hacked into her mobile account.


The key is that in the Phone application, the automatic call number is displayed as "1 (800) MYAPPLE" and the name list is displayed as "Apple Inc." with Apple's Infinite Loop website.


Westby contacted Apple's technical support department through its official support page, confirming that the automated phone was not from Apple and was illegal. But when she looked at the latest phone list, she found that the real support calls from Apple were mixed up with fraudulent calls.


"I told Apple's representative that Apple should inform users of this incident, and Apple's representative said,'That's a good suggestion'," Westby said. "This kind of fraud is easy to fall for, and I think many people will believe it."



Security researcher Brian Krebs further studied the phishing scam by trying to dial the number the hacker asked Westby to dial. After the call was connected, the other party was an automatic voice response system, which claimed to have connected to Apple's support phone. A minute later, a real person came online to ask why Krebs had called; Krebs responded that he had been told to call about a loophole in Apple. But then the phone was suspended and finally it could not be connected again.


Krebs believes that the fraudster's purpose is to obtain personal information and financial details from Apple users in order to obtain payment information, perhaps in order to obtain technical support services. As Krebs said, it's shocking and worrying that Apple devices can't tell which legitimate calls are from Apple and which are from fraudsters.


For such mobile phone-based fraud, it's a good idea to disconnect the phone and get in touch with actual support sites or Apple to avoid being fooled. Usually, Apple support systems don't make strange calls to users in this way, so almost all of these are fraudulent calls.


Tsuruta Institute of Medical Information Technology
Address:[502,5-47-6], Tsuyama, Tsukuba, Saitama, Japan TEL:008148-28809 fax:008148-28808 Japan,Email:jpciams@hotmail.com,2019-09-16